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Your Space - Top Ten List - What People Want And Need From A Dentist
For a long time I have been interested in understanding what patients want and need from their dental experience. I asked people what they wanted and most often their answers were ‘competence,’
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
‘caring,’ ‘honesty,’ and ‘no pain.’
Although these words had meaning for me, I was not clear what they meant to the people stating them. Dictionaries give definitions of words but what words me
Although these words had meaning for me, I was not clear what they meant to the people stating them. Dictionaries give definitions of words but what words me
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
n to each of us is
based on our own life experiences. A general semanticist once said, “Words don’t have meaning, people do.”
Over time my interest grew to wanting to understand what it feel
Over time my interest grew to wanting to understand what it feel
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
like to be a dental patient, what it means to be a dentist, and how to improve the experience for both.
It is clear that many people are not comfortable in a dental office, despite the great p
It is clear that many people are not comfortable in a dental office, despite the great p
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ychological, health and self-image benefits dentistry offers. By discovering what each
person hopes to gain from the dental experience, and learning the different issues each person has with de
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
ntal care (e.g., wanting to feel heard and understood, not wanting to
feel anxious, etc.), I was able to research techniques and develop techniques that improve the experience for both patient
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
nd dentist.
The following is my TOP TEN LIST of what patients want and need from their dental experience.
10. People want a competently run office. People appreciate a well managed office.
9.
The following is my TOP TEN LIST of what patients want and need from their dental experience.
10. People want a competently run office. People appreciate a well managed office.
9.
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
People need the dentist to confront issues in a positive way. The dentist needs to discuss and help problem-solve patients’ issues.
8. Patients want a friendly, responsive, and supportive staff
8. Patients want a friendly, responsive, and supportive staff
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
Results in higher patient comfort, trust and a feeling of well-being.
7. Patients need to feel anxiety-free. When a patient expresses feeling anxious, we discuss different approaches we use to
7. Patients need to feel anxiety-free. When a patient expresses feeling anxious, we discuss different approaches we use to
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
eliminate anxiety.(1) I coach him or her in ‘Dr. Mansky’s Simple 5 Minute Dental Anxiety Cure, (it works!), talk about Nitrous Oxide’s history and how it may benefit, how we give shots without
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
pain and how our staff wants to make their experience easy. If all that’s not enough to eliminate or dramatically reduce their anxiety, anxiety-control medication is available.
6. NO PAIN! …A n
6. NO PAIN! …A n
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
-brainer
5. Patients want to feel connected with the dentist and staff. When people feel connected, they feel a sense of belonging, a sense of being part of a relationship with others. When pat
5. Patients want to feel connected with the dentist and staff. When people feel connected, they feel a sense of belonging, a sense of being part of a relationship with others. When pat
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
ents feel connected to their health care providers they feel safe and protected.
4. Most patients want open communication with dentist and staff. People are not always comfortable expressing i
4. Most patients want open communication with dentist and staff. People are not always comfortable expressing i
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
ssues with the treating dentist or staff. It is important that patients are given an opportunity to express what is on their mind, even if they feel it may be uncomfortable for the dentist or st
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
ff to hear it.
3. Patients want to know the dentist's suggestions takes their concerns and issues into consideration.
2. Patients want skilled treatment. Competent treatment is central to the
3. Patients want to know the dentist's suggestions takes their concerns and issues into consideration.
2. Patients want skilled treatment. Competent treatment is central to the
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
ental experience. The dentist and staff need to keep up-to-date as well as focus their
attention fully on each moment. A dentist who does not keep focused does not get good grades.
And the #1
And the #1
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
ost important thing people want and need from a dentist is…
1. Patients want what they want! The dentist must understand what his patients want, their priorities and issues in dealing with dent
1. Patients want what they want! The dentist must understand what his patients want, their priorities and issues in dealing with dent
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
al care. Although some patients are clear about these subjects, others need the dentist to elicit this information. In our office we question new
patients with the intention of understanding th
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
ir thoughts and feelings about the direction we need to take for them to have what they want and need.
So what is this all about? It is about you knowing that you are understood and are connect
So what is this all about? It is about you knowing that you are understood and are connect
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
ng with your health care provider, and that there are people who are interested in
your well-being while you get the dental health and cosmetic benefits that you want.
© 2006 Marvin Mansky, DD
© 2006 Marvin Mansky, DD
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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